Frequently Asked Questions

We’ve gathered our most commonly asked questions to help you plan a smooth and enjoyable stay at Fisher’s Hotel. If you need anything further, our team is always happy to help.

General Questions

What time is check-in and check-out?
Check-in is from 4pm and check-out is by 11am. Early check-in or late check-out may be available. Please ask our team in advance.

Do you have free WiFi?
Yes, complimentary WiFi is available throughout the hotel, including all bedrooms and public areas.

Is the hotel open 24 hours?
Yes. The main doors are locked late at night for security, but guests can access the hotel anytime using the night bell, which alerts our night porter.

Does the hotel have lifts?
Yes, we have lifts providing access to most bedroom floors.

Do you have accessible rooms?
We have a selection of accessible rooms. Please contact us directly to ensure we allocate the most suitable room for your needs.

Do you allow pets?
The hotel is generally not pet-friendly, with exceptions only for service animals.  Please contact the hotel prior to arrival.

Do you provide luggage storage?
Yes, luggage storage is available if you arrive early or wish to explore after check-out.

Parking & Transport

Do you offer parking?
Yes, we offer onsite parking for hotel residents only. You will be required to buy a permit, which can be purchased from reception. Permits will cost £5 per night. Car park spaces cannot be pre-booked and will be available on a first-come first-served basis.

Do I need to register my vehicle?
Yes. All guests must register their vehicle at reception and buy a permit.

How far are you from the train station?
Pitlochry main line Train Station is only a 2-minute walk from the hotel, adjacent to the rear gardens.

Where is the nearest bus stop?
There are bus stops along Atholl Road, just a short stroll from the hotel. Timetables are displayed locally.

Dining

Do you serve breakfast?
Yes, we offer a full Scottish breakfast along with continental options.

What time is breakfast served?
Breakfast is typically served from 7.30am. For earlier departures, we can arrange a continental option or takeaway breakfast. Please speak to a member of our Reception team.

Do you have onsite dining?
Yes, Fisher’s Hotel offers a choice of dining options serving delicious dishes made with local Scottish produce including The Coach House, The Garden Room and The Lounge.

Do you cater for dietary requirements?
Absolutely – please inform us in advance or speak to a member of our team during your stay.

Rooms & Facilities

Do your rooms have baths or showers?
We offer a mix of shower-only rooms and rooms with shower-over-bath combinations. Let us know your preference when booking.

Do you have leisure facilities?
Fisher’s Hotel does not have a pool or spa onsite, but guests can complimentary access to the swimming pool at the nearby Scotlands Spa Hotel (just a short 300-metre stroll away)

Are hairdryers, irons, and tea/coffee facilities provided?
Yes, all bedrooms include tea/coffee making facilities, a hairdryer, and an iron/ironing board (or available on request).

Payments & Cancellations

Why do I need to provide credit card details if I have a voucher?
A valid card is required to guarantee all bookings. If your voucher covers the stay, your card will not be charged unless additional items are charged to the room.

What is your cancellation policy?
Our prepaid rates are non-refundable and cannot be changed. Flexible rates can be cancelled free of charge up to 48 hours before arrival; cancellations after this will incur a charge of the first night.

I haven’t received my confirmation email — what should I do?
Please check your spam/junk folder. If it is not received within 48 hours, call us on +44 (0) 1796 472000 and we will resend it.

Local Area & Things to Do

How far is Pitlochry Festival Theatre from the hotel?
The theatre is approximately a 20–25 minute walk (around 1 mile) from Fisher’s Hotel. Taxis can be booked in advance through reception. Please note availability can be limited at peak times.

What activities are nearby?
Pitlochry offers stunning walks, distilleries, shops, boat trips, outdoor adventure activities, historic sites and more. Our reception team will be happy to recommend attractions during your stay.

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Still Have a Question?

Contact our friendly team on +44 (0) 1796 472000 or email info@fishershotel.com — we are always happy to help.