With so many things in a state of flux right now, I wanted to reach out to you personally to give you an update on what we are doing at Fisher’s Hotel to remove some of the uncertainty you may have about any travel plans that you have in place, or that you may make going forward.
Following governmental advice we have temporarily closed the hotel and all services until further notice. At this time you our guests and our employees need to follow all advice to ensure you and everyone's safety.
Revised Reservation and Cancellation Policies
How have you booked??
Direct with the hotel
I have a flexible booking, please call the hotel on 01796 472000 and we can help
I have a prepaid booking such as a stay and save deal or advanced purchases, we are offering you the opportunity to change dates free of charge alternatively we will offer you a like for like voucher so you have flexibility over when to re-book. We are monitoring the situation closely. Please call the hotel on 01796 472000
I have booked with an OTA such as booking.com, Expedia, hotels.com, etc
Please contact your travel agent as there policies and procedures may differ to ours. Also if you need to cancel you will have to cancel with the travel agent you booked with.
I have an ITISON Voucher either booked or still to be booked
If you have a murder mystery voucher, these events have been cancelled, ITISON will e-mail you with this information and how they will issue your refund. The hotel is still open and should you still wish to come to the hotel please call us on 01796 472000. We will offer you Dinner, bed and breakfast with a bottle of wine from the same price you have paid for the voucher.
I have another type of ITISON voucher
If you have a booking you would like to change the validilty of the voucher has changed to 30th September, please call us on 01796 472000 to re-book. If you have a voucher and have not already booked please call the hotel and make a booking upto including 30th September. Should you wish a refund please contact ITISON as you have bought your voucher through them so they will have to refund you.
Finally, I just want to thank you for your loyalty to Fisher’s Hotel Hotel. At times like these, keep safe and we look forward to seeing you soon.